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Taxpayer Charter Survey

Taxpayer Charter outlines our service standards and defines what you can expect from us. The main purpose of this survey is to review whether we have achieved promises we have made to you and to incorporate further improvements so as to provide better service.

1. Do you believe that we treat you fairly and with respect?  

Strongly Agree Agree Disagree Strongly Disagree


2. Do you believe that we treat you as honest?  

Strongly Agree Agree Disagree Strongly Disagree


3. Do we provide you professional service?  

Strongly Agree Agree Disagree Strongly Disagree


4. Do we provide reliable information and advice?  

Strongly Agree Agree Disagree Strongly Disagree


5. Do we assist you in getting things done right?  

Strongly Agree Agree Disagree Strongly Disagree


6. Do we make compliance easy?  

Strongly Agree Agree Disagree Strongly Disagree



7. Do we protect your information and respect your privacy?  

Strongly Agree Agree Disagree Strongly Disagree



8. Do you believe that we accept agents representing you?  

Strongly Agree Agree Disagree Strongly Disagree



9. Do you believe that we respect your right to complain?  

Strongly Agree Agree Disagree Strongly Disagree



10. Do you believe that we respect your right to object and appeal our decisions?  

Strongly Agree Agree Disagree Strongly Disagree


11. Do you believe that we are accountable?  

Strongly Agree Agree Disagree Strongly Disagree

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Thank you for your time and valuable input

Maldives Inland Revenue Authority, T-Building, Ameenee Magu, Male’ 20379, Republic of Maldives, Hotline: 1415, Phone: (960) 332 2261, Fax: (960) 331 6577 Email: [email protected], Web: www.mira.gov.mv

©2021 Maldives Inland Revenue Authority, Republic of Maldives.